General Terms and Conditions
Welcome to TD-Solutions! TD-Solutions is an online learning system (“TD-Solutions”) operated by TD-Solutions spolka z o. o. , ( TD SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Poland, Domaniewska street, 17/19, ap. 133, 02-663, Warszawa: +48 30 779079 511 (Business hours: Monday to Friday from 10.00 a.m. to 6.00 p.m.), e-mail: firstname.lastname@example.org, KRS: 0000688130 , REGON: 368059459, NIP: 5213791471, under the internet domain www.td-languages.com which you can use to improve your knowledge of languages in an easy and efficient manner. TD-Languages is available over your internet browser, but also through mobile phones and tablets.
With your purchase with TD-Languages you (the “User”) agree to these general terms and conditions of business (“T&C”). By completing the purchase of any language course you enter into a valid contract with TD-Languages. Please read these T&C carefully, as they make up the legal framework applying to the use of TD-Solutions.
TD-Solutions offers some free content and features, but it is not completely cost-free. Services that are only offered for payment are clearly detailed and marked on the www.td-languages.com. TD-Solutions exclusively addresses private individuals or final consumers, so that only they may be registered.
Please take a look at the details on data protection.
2 Scope, Definitions
The T&C apply to all Users of TD-Solutions. Any deviating or supplementary provisions agreed upon the conclusion of the contract shall only apply if agreed between the parties and drawn up in writing. The T&C apply both to free services and services against payment provided by TD-Solutions.
3 Registration and Conclusion of the Contract
3.1 Each User may only register once. The User is obligated to provide complete and truthful information in the sections provided on the registration form. The User agrees to the publication of its User name, its profile information including but not limited to language combinations, online status and date of registration as well as additional information voluntarily provided, including the profile image. The email address will not be published.
3.2 The contract between the User and TD-Solutions regarding the use of TD-Solutions is concluded when the User completes and sends the registration form by clicking the respective order button and the User will also be asked to accept the T&C.
3.3 After registration, TD-Solutions will send the User an automatic confirmation by email. The email contains a hyperlink via which the User can verify that the email address stated is correct. The User undertakes to provide that verification. Until verification is not provided, TD-Solutions may restrict or prevent access to TD-Solutions website www.td-languages.com at any time.
3.4 If prices are quoted at www.td-languages.com, they are including the valid statutory turnover tax.
4 Free Use of TD-Solutions (Free courses)
4.1 Application and registration are free of charge to the User. The use of indicated free courses at TD-Solutions is free.
5 Services and Products Subject to Fees
TD-Solutions offers services and products for a charge at TD-Solutions.
6 Billing types, Cancellation, Renewal
6.1 Paid courses are available according to current offers as subscription or one-off purchases. Billing type, prices and term are defined in each offer and are summarized prior to the end of the order process. The contract for ordering Paid Courses becomes binding by pressing the “Purchase” button.
6.2 Paid courses and products with “one-off purchase” can be signalled limited or unlimited. As long as they are indicated to be limited, these are for a given period and terminate without needing to be cancelled.
6.3 TD-Solutions has the right to cancel user purchase and return money during 30 days without giving reasons. Free courses may be terminated at any time.
7 “Moneyback Guarantee” for paid courses
7.1 The “Money-back Guarantee” applies in addition to the mandatory cancellation right in accordance with Section 9.
8 Payment Methods
8.1 Usage fees for products are payable in advance.
8.2 The User may effect payment by using one of the payment methods specified such as credit/debit card or SEPA money transfer.
By accepting these General Terms & Conditions User will agree that TD-Solutions is allowed after during the payment (check out) process to assign an external Payment Service Provider with the processing of the mandatory payment detail information entered by the User.
After choosing the preferred payment method User will entering the mandatory information in the respective fields of the form. The ordered Payment Service Provider is entitled to accept payment on behalf of TD-Solutions. TD-Solutions will reserve the right to limit certain payment methods.
8.3 Billing takes place digitally, a paper billing will not occur. The invoices will be accessible by email and can be viewed at any time.
8.4 It is deemed to be agreed that a shortened advance notice period of 2 days in Germany, Austria and Spain, and 5 days in other countries, applies to payments by SEPA money transfer.
A consumer is any natural person who concludes a legal transaction for purposes that are not attributable to either their commercial or their independent professional occupation. The following right of withdrawal is only applicable to consumers.
Instructions for moneyback
Right of moneyback
You have the right get your money back from your purchase within 30 days without giving any reason. The money back period will expire after 30 days from the day of the purchase. To exercise the right of moneyback, you must inform us (TD SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Poland, Domaniewska street, 17/19, ap. 133, 02-663, Warszawa: +48 30 779079 511 (Business hours: Monday to Friday from 10.00 a.m. to 6.00 p.m.), e-mail: email@example.com) of your decision to getmoney back by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
Model of moneyback
To meet the moneybackl deadline, it is sufficient for you to send your communication concerning your exercise of the right of moneyback before the period has expired.
Effects of moneyback
If you get your money back, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to get your money back. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
10 Content and Accessibility of the Language Portal and Liability
10.1 For providing its service, TD-Solutions uses the technologies currently and commonly used in the field. To be able to make full use of the services offered by TD-Solutions, the User must likewise use these technologies (e.g. up-to-date browser technologies, Adobe Flash) or enable their use on its computer (e.g. activate Java Script, enable cookies and pop-ups). If older or not commonly used technologies are used, the User might only be able to make limited use of the services provided by TD-Solutions.
10.2 Claims for damage on the part of the User are excluded unless stated otherwise below. The exclusion does not extend to damage claims asserted by the User arising from death or injury to body or health or infringement of essential contractual obligations (cardinal obligations) as well as the liability for other loss or damage caused by a premeditated or grossly negligent contractual infringement on the part of TD-Solutions, its legal representatives or vicarious agents. Essential contractual obligations are those which must be met to achieve the goal intended by the contract. A “cardinal obligation” or “essential contractual obligations” are obligations the discharge of which enables the contract to be properly performed in the first place and the contracting party usually relies on and may rely on.
10.3 In the event of infringement of essential contractual obligations, TD-Solutions shall only be liable for contractually typical, foreseeable loss or damage if the infringement was due to ordinary negligence unless it is a case of damage claims asserted by the User arising from death or injury to body or health.
10.4 The restrictions as set forth under Sections 10.2 and 10.3 shall also apply to the benefit of TD-Solutions legal representatives and vicarious agents if claims are asserted against them directly.
11 Copyrights, Trademark Rights, Property Rights and Rights to the Use of Names
Unless content is expressly labelled as creative commons all texts, images and other works created by TD-Solutions and distributed within the context of the language portal are protected by copyright and any use outside of the language portal requires TD-Solutions prior approval.